Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We operate a weight based shipping setup and offer good value for our shipping rates throughout Ireland.

Which payment methods are accepted in the Online Shop?

We currently only accept PayPal as a payment method, please email us if you have any issues and prefer a bank transfer or cheque.

How long will delivery take?

At the moment our delivery area being affected by delays due to the corona virus, but most deliveries are taking between 3-5 working days.

How secure is shopping in the Online Shop? Is my data protected?

We use SSL / HTTPS mode and our site is fully encrypted and secure. You can find out more information on the Privacy Policy and Terms and conditions pages.

What exactly happens after ordering?

A member of our website team will prepare your order and send a tracking number once the items have been transferred to our delivery partner.

Do I receive an invoice for my order?

Yes you will receive electronic copy of all invoices and they will be sent in email form, you can also login to your account and download previous orders.

Send us an email